Air Ways Book respects your privacy. This Privacy Policy explains the types of information that may be collected when you visit our website or contact us for travel-related assistance.
1. Information We May Collect
We may collect information that you voluntarily provide while requesting travel assistance. This may include your name, email address, telephone number, departure city, destination, travel dates, passenger details, and the nature of your support request.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including your browser type, device type, operating system, approximate location, IP address, referring page, visited pages, and website interaction data.
3. How We Use Your Information
Information may be used to respond to enquiries, provide requested travel assistance, improve website performance, understand user interactions, maintain website security, and communicate about your support request.
4. Telephone Communications
When you call the telephone number displayed on our website, your call and related information may be handled through third-party telecommunications or call-tracking systems. Calls may be monitored or recorded where legally permitted for service quality and training.
5. Cookies and Tracking Technologies
Our website may use cookies, tags, pixels, analytics tools, and similar technologies to understand website traffic, measure advertising performance, remember preferences, and improve the user experience.
6. Google Analytics and Advertising Tools
We may use services such as Google Tag Manager, Google Analytics, and Google Ads. These services may collect technical and interaction data according to their own privacy policies and technology settings.
7. Third-Party Service Providers
We may share information with service providers that assist with communication, analytics, advertising measurement, website hosting, customer support, payment processing, or travel-related services. These providers may process data only for the services they perform.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based system can guarantee complete security.
9. Data Retention
Information may be retained for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.
10. Data Sale
We do not sell personal information in exchange for monetary compensation. Information may be shared with necessary service providers as described in this Privacy Policy.
11. External Websites
Our website may contain references or links to third-party websites. We are not responsible for the content, security, or privacy practices of external websites. Users should review their respective policies.
12. Children's Privacy
Our services are not intended for children under the age required to provide valid consent in their jurisdiction. We do not knowingly collect personal information directly from children.
13. Your Privacy Choices
Depending on your location, you may have rights relating to access, correction, deletion, restriction, or objection to certain processing of your personal information. Applicable requests will be reviewed in accordance with relevant laws.
14. Updates to This Privacy Policy
We may revise this Privacy Policy when our services, technologies, or legal obligations change. Updated terms will be posted on this page.
15. Contact Us
For privacy-related questions or concerns, call us at (866) 572-8390.